- Sample performance review how to#
- Sample performance review professional#
To nurture diversity: “Appreciate the unique perspective, skills, and experience that each person brings to the team.” Support customers by actively listening.ĭiversity in the workplace is more important than ever.Escalate complex customer issues when necessary.Use sales techniques to offer additional products and services.Adapt customer service scripts when communicating.Refrain from violating company policies when communicating with customers.You can also try incorporating these performance goal phrases during the next review: To boost customer service: “When we lose a customer, follow up to discover what we could have done differently.” Encourage team creativity by listening to new ideas.Įmployees who lack a customer service mindset can be detrimental.Facilitate brainstorming and out of the box thinking.
Try new things to increase productivity. Take risks, especially when there are obvious benefits. Develop an interest in creative approaches. Be flexible enough to implement new concepts. Consider new ideas, particularly when your current thinking isn’t working. Try using these phrases in employee feedback when creativity is lacking: To spur creativity: “Build relationships among peers that foster collaboration and discussion of new ideas.” Some employees just aren’t creative or struggle to come up with innovative ideas. Avoid misunderstandings by communicating proactively. Communicate with proper personnel regarding issues. Communicate thoughtfully during meetings. Focus on developing communication skills. Here are some performance review phrases to use if communication is a weakness for the employee: To improve communication : “Anticipate what your manager will need to know and provide that information.” For managers: “Keep team members informed of each other’s actions.” Cooperate with others to foster team spirit. Provide constructive criticism to coworkers. Develop skills to manage stressful situations well. Keep work and home life separate as much as possible. Welcome new employees to drive improved morale. Avoid team tension by maintaining a positive attitude. Support team morale through the attitude displayed. Maintain a positive attitude to promote productivity. Refrain from publicly criticizing coworkers. These additional performance goal phrases might help: To foster a better attitude: “Ensure that your tone, body language, and other nonverbal cues convey the proper respect and attitude toward others.” Some employees struggle with having an appropriate attitude at work. 
Respect the time and responsibilities of others.Stay on schedule to avoid disciplinary action.Meet the company standards for attendance and punctuality.Respond to correspondence and phone calls within the expected time frame.To require punctuality: “Be on time for all meetings, which shows you respect your colleagues’ time.”Īlso, try these performance review phrases during an evaluation with an employee who struggles with punctuality: Proactively research new work techniques or tools.Įvery team has at least one member who is frequently late or flaky.
Avoid taking professional criticism poorly.
Learn how to adapt to stressful situations. Discover ways to think outside the box and be more decisive. Attend training to develop necessary planning skills. Complete projects without ongoing direction. Focus on the ability to think creatively. Complete tasks without frequent supervision. Using these performance review phrases in their evaluation may spur improvement: To encourage initiative: “Seek ways to assume responsibilities beyond your current job description.” Many employees lack the initiative to take on new tasks or complete assignments without the need for micromanaging. Here are 100 phrases to adapt, from 2600 Phrases for Setting Effective Performance Goals by Paul Falcone as well as additional performance goal phrases that may help you to provide more useful feedback to struggling team members. They help managers conduct more effective performance reviews. Well-written performance goals help energize employees and point them in right direction.
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